SSW SophieBot
Your company knowledge, all in one chat
SophieBot is the AI assistant SSW built for its own team. Staff ask it questions in Microsoft Teams, and it answers from SSW's website, rules, events, GitHub, SharePoint and CRM - or pulls live data, like who is in the office right now. SSW builds bots like it for clients.
One chat in Microsoft Teams for everything your team needs to know
Ask anything about your company
Staff ask in plain English, the way they would ask a colleague. SophieBot knows where the answer lives, so nobody has to remember which site, SharePoint folder or CRM view to search.
Answers you can check
SophieBot writes the answer from your own data and lists its references underneath. Here it reads your CRM - something a public chatbot can't see - and links back to the records it used.
Live data, not just documents
Some questions need today's data rather than a document. For these, SophieBot runs purpose-built queries against your systems and shows the result as a card. "Who is in the Sydney office right now?" is answered live from the office Wi-Fi, so the card shows who walked in minutes ago.
These are three of 12 real questions staff ask SophieBot at SSW.
See all 12 examples
Coming next: getting things done
SophieBot is learning to act, not just answer. Next up, staff will be able to book a consultant, submit leave and start a laptop approval without leaving the chat.
Built on Microsoft Copilot Studio
SophieBot is a Microsoft Copilot Studio agent. Copilot Studio handles the conversation and searches the knowledge sources, and Azure Functions supply the live data for the cards. It is published to Microsoft Teams in your own tenant, so it only answers your own staff.
Want a bot like SophieBot for your team?
SSW builds business grade bots on Microsoft Copilot Studio that answer from your own data, in the tools your team already uses.
See SSW Bots consulting