Do you know how to edit a mail merge template in Microsoft Dynamics 365?

These are the steps to edit a mail merge template in Dynamics 365:

1. Go to the Settings cog in the top right-hand corner of Dynamics 365, then click Personalization Settings
2. In the Personalization Settings window that pops up, click Email Templates
3. You can then choose to view/edit your own personal templates or all email templates

Figure: Selection of which templates you want to view

1. Click on the name of the template that you want to edit, a window will pop up with the template details, OR click on New to create a new template
2. Edit, save, and close