Do you send thank you email to your client when project is about to end?

When you are about to finish a client project, it is a good idea to prepare a "thank you" email, have it checked and send it to your customer (usually the Product Owner) on the last day. In this email include:

1. Make sure you have completed all requirements
2. Thank for the time and tell them the reasons why you enjoyed working on this project
3. Prepare a list of future improvements you can think of that can be done

There are a number of reasons why this is important:

• It shows that you care about your client/project
• Give them something to think about. They might get you back to fix the problems you have identified
• Show that you will be supporting them after the project ends

Below is a template email you can use:

Email Template

✅ Figure: Good Example - Nice 'thank you' email with a list of future improvements