It's usually easier for users to remember where given information is when it is associated with an image/icon. This is especially true for non-technical people or those who are not very familiar with digital workspaces.
Tip: Always remember to add a space between the emoji and text, for better readability.
Easily understood actions
An easy way to respond to a message on Teams is to use an emoji to say you have seen the message and "understood" its purpose, or to show that you have taken action. You can also update those emojis afterwards to show your progression from "understood", "in action", or "done". That way, when the sender checks back, they won't chase you thinking you haven't seen it.
You can use:
✅ for "Done, this task is complete"
👍🏻 for "I agree"
👎🏻 for "I disagree"
❌ for "No, don't do that"
👀 for "I've seen it, in progress"
Microsoft Teams channel names
An easy and fun way to alleviate this issue and boost user adoption to Microsoft Teams is to use emojis in your channel names.
Control4
Appointments
Lists
- Fast to load (lightweight as no image)
- UI - Consistent look
- Maintenance of needing to upload to server
Bad example - Regular list items
✅ Fast to load (lightweight as no image)
✅ UI - Consistent look
❌ Maintenance of needing to upload to server
Good example - Emojis give context to each item
Note: When having lists that use emojis, be aware that if they are longer than 3 items with the same emoji, you should follow DRY - avoid repeated elements.
AI content
Use the 🤖 emoji at the end of your message/email when you were helped by AI.
